Refund policy
We want you to shop with confidence at MONEDRIX.
Returns
Returns are accepted within 30 days of receiving your order.
Items must be:
Unused
In original condition
In original packaging
Accompanied by proof of purchase
Non-Returnable Items
Returns cannot be accepted for:
Used products
Damaged products caused by misuse
Gift cards (if applicable)
Personalized or customized products
Refunds
After we receive and inspect your returned item, we will notify you of the approval status.
Approved refunds will be issued to your original payment method within 5 business days, depending on your payment provider.
Exchanges
If you receive a defective or damaged product, please contact us and we will arrange a replacement where applicable.
Return Shipping
Unless the item is defective or incorrect, customers are responsible for return shipping costs.